GOODWILL INDUSTRIES

Community > Social Services

In 2020, Goodwill served more than 1 million individuals worldwide and helped more than 126,000 people train for careers in industries such as banking, IT and health care, to name a few, and get the supportive services they needed to be successful, such as English language training, additional education, and access to transportation and child care.
Mission

Goodwill works to enhance people’s dignity and quality of life by strengthening their communities, eliminating their barriers to opportunity, and helping them reach their full potential through learning and the power of work.
History

Goodwill was founded in Boston by Reverend Edgar J. Helms, a Methodist minister and early social innovator. Helms created the Goodwill philosophy of “not charity, but a chance” when he collected used household goods and clothing in wealthier areas of the city, then trained and hired people who were poor to mend and repair the used goods. The goods were then sold or given to the people who repaired them. Nearly 120 years later, Goodwill remains a household name and leading nonprofit provider of educational and workforce-related services.

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